Checking on your team’s daily mood is important to look out for early warning signs when things are “going south”. Cabaana has a simple but an effective survey feature that allows you to collect feedback from the participants and the survey can even be customized.
By Victor Ruiz
It’s curious and sometimes sadistic, how minor and apparently insignificant things can affect our mood dramatically for the rest of the day.
It was as recent as last week. I woke up in good spirits as usual. The sun was shining, the weather was sweet, made me want to move my dancing feet (1), I was taking a shower… but the water wasn’t sweet at all. In fact, it was freezing cold.
But I’m not so easy to bring down. After the shower, I recovered my previous good vibrations and got ready to have breakfast. I was about to drink my first sip of coffee with a smile on my face, but what I didn’t know was that the cup contained lava just bubbled from a volcano that burned my mouth and spilled on my shirt. Oh, come on, life cannot be so unfair.
Second, but DOUBLE blow.
I must recognize that I hardly smiled after the coffee incident. However, that morning still had something nice for me. I missed my bus. That was the third and final blow. R.I.P. to my mood for the rest of the day.
Well, this was just an example of a disastrous morning (that I hope it doesn’t happen again!), but sometimes you don’t need nothing special to happen to just feel sad or without the right energy to start your day and go to work. For example, Monday mornings. I guess we all agree on this infernal period of the week…
Effects on productivity
Apart from Monday mornings and the comeback after holidays/vacations (who doesn’t feel depressed?), since a team is composed of individuals, it is difficult to know about their individual mental or emotional states, or their mood flow through the week, like something cyclical. It depends on many things and most of them are personal.
According to Sophie von Stumm, senior lecturer in Psychology at Goldsmiths, University of London, “from a biological perspective, we know the brain structures and neurotransmitters that are involved in mood, but very little is known about the genetic origin of fluctuations in mood.”(2)
However, something we have no doubt about is that the mood of employees has a crucial effect on the working environment and consequently on the performance of the company. A positive mood is related to happiness and qualities like proactivity, creativity, resilience, productivity or energy. On the other side, a negative mental state drives to sadness, apathy, lack of willpower, low energy, indolence and laziness.
Both moods can cause a chain reaction in the workplace. In the first case, it means paradise. But if the negative case happens to spread, then companies may be in big trouble.
To help you keep a check on your team’s daily mood and, thus, catch the early warning signs on when things are “going south”, Cabaana has a simple but an effective survey feature that allows you to collect feedback from the participants and the survey can even be customized.
Mood surveys are a daily/periodic check to know about the employee’s mood. Surveys provide three moods: ‘Sad’, ‘Meh’ and ‘Happy’ (see screenshot below), but they can be customized in such a way that the admin can establish the specific time in which the survey will be sent, or set up the different options (for example, instead of ‘Sad’, ‘Meh’ and ‘Happy’, he can create other ones that he considers to be more appropriate).
In the front end, you will find the survey as follows:
All the answers from employees are stored in what we call the ‘engagement engine’, where we also use certain engineering and artificial intelligence to offer information extrapolated from all this data.
In this first version of Cabaana, what we offer are the results through what we call a ‘Mood Board’. It is a dashboard with a series of graphs/charts. You can access the ‘Mood Board’ by clicking on the smiley button on the upper part of the page, next to the ‘Kudos Leaderboard’ button.
Inside the ‘Mood Board’, you will find the ‘Average Company Mood’, and then the ‘Daily Mood Levels’. These two graphs obtain their data directly from the mood survey, but each one of them shows different statistics.
The first one (‘Average Company Mood’) shows the daily evolution of the mood of employees in the last 30 days, that is, one month. In the near future, we will be able to show any period that the user demands. What is more, users will be able to download the data and use it as they want.
The arrow inside the box indicates the difference from the day before. In case of the image, it means that the mood has increased 0.25 points compared to yesterday. However, the average mood is within the parameters of ‘Meh’ (yellow color and face of indifference).
The ‘Daily Mood Levels’ are shown in the image below, where the empirical results of each day are expressed as percentages, that is, the percentage of users that each option has. Like the ‘Average Company Mood’ statistic, for the time being, these results only reflect the mood results from the last 30 days.
You already know that employees are the foundation of any company. Now you have a tool that helps you to know when things are going in the right direction or when some things need to be improved.
But this tool is just part of a series.
Cabaana has much more to offer… So do stay on track with us and we will keep you updated!
1) Adapted from ‘Sun is Shining’, a song by Bob Marley & The Wailers
2) ‘Unraveling The Surprising Relationship Between Mood And Productivity’