Make it Simpler, Make it Easier

Messaging has become the most preferred way of communicating in our personal lives – Cabaana helps you to take it to your professional lives as well.

By Victor Ruiz

Image Courtesy: IT Donut
Image Courtesy: IT Donut

In the last two decades, from the rudimentary chatroom based web chats of the mid-nineties to WhatsApp and Snapchat messages of 2016, instant messaging has gradually increased its importance in our lives. Nowadays it has became an essential part of our day-to-day routine. We use it constantly to communicate with friends and relatives.

Who doesn’t text every day, at any given point of time, for some reason or the other?

This messaging habit is usually more prominent in our personal lives, but in our professional lives, it can be a powerful solution to address the communication necessities of modern workplaces, since it allows employees to interact amongst themselves in real time.

According to the author Mary Ellen Guffey, in her book Essentials of Business Communication, IM is “a convenient alternative to the telephone and is replacing e-mail for short internal communication.” It is not by chance that “French IT giant Atos switched its in-house communication entirely from e-mail to a Facebook-style interface and instant messaging.”

Statistics also appear to support this idea: “more than 2.7 billion IM accounts worldwide attest to IM’s popularity. Sixty-four percent of business professionals use IM.”

Benefits of IM

In Guffey’s words, “the major attraction of instant messaging is real-time communication with colleagues anywhere in the world –so long as a cell phone signal or a Wi-Fi connection is available.” Moreover, “IM allows people to share information immediately and make decisions quickly,” which explains why “its impact on business communication has been dramatic.”

It knows no frontiers, since “group online chat capabilities in enterprise-grade IM applications allow coworkers on far-flung project teams to communicate instantly.” Guffey also expounds that instant messaging and texting are considered by many people as a “productivity booster because they enable users to get answers quickly and allow multitasking.”

Not surprisingly, this kind of communication is related to immediacy and it helps to increase efficiency. “The immediacy of instant and text messaging has created many fans. A user knows right away whether a message was delivered.” In addition, “messaging avoids phone tag and eliminates the downtime associated with personal telephone conversations. Another benefit includes presence functionality. Coworkers can locate each other online, thus avoiding wild goose chases hunting someone who is out of the office.”

Other benefits of IM that Guffey underlines are “low cost, speed, and unobtrusiveness.” As she writes, “both IM and texting can be low-cost substitutes for voice calls, delivering messages between private users quietly and discreetly.”

Be Happy, Cabaana is here!

All things considered, there is no doubt that any tool that enables this kind of communication is bound to help employees reduce the amount of time they spend on performing daily tasks and thus making their job easier and more pleasant.

But how can you get access to a tool that lets you do all of the above for your work?

Enter Cabaana.

In Cabaana, users can use Instant Messaging in two ways:

1) Individual Chats – This is ideal for ‘one to one’ communications
2) Group Chats – This is ideal for group chats and is done through ‘Rooms’, where communication is ‘many to many’.

Needless to add, ‘one to one’ communication is private (see screenshot below).

IM Screen on Cabaana Web
IM Screen on Cabaana Web
IM Screen on iPhone
IM Screen on iPhone

In the current version of Cabaana, users can only create public “rooms”. This means all team members can access any room that has been created. However, private rooms will be implemented in a future release of Cabaana. Once this feature becomes available, team members will be able to access only rooms to which they have been invited to.

The conversations in rooms can only be read by those who are invited to be in those specific rooms (currently all rooms are available to all team members). To that end, the only thing you have to do is to access your room of choice through the list of rooms that appear once you click on the button ‘ROOMS’ (see screenshot below), which is located on the left sidebar. Once you are in, you are privy to all communication that is taking place there.

Room Selection
Room Selection

All team members on Cabaana can currently create rooms by means of the modal window that opens up when you click on the icon ‘+’ that appears when you place the mouse pointer on ‘ROOMS’. Just type a name for the room you want to create, and click on ‘Create’ (see screenshots). It will immediately appear on your list of rooms (remember left sidebar?). Other team members can immediately access the same room.

Room Creation
Room Creation

In global terms, Cabaana defines instant messaging as a fast and an effective communication channel that acts as a substitute for the traditional e-mail. In future releases, we will enable sharing of documents/files through these messaging channels and even will integrate third party file sharing services such as Google Drive, Dropbox, Google Calendar among others.

Don’t these features sound powerful enough to make your work related communication more efficient?

But, I hope you already know that Cabaana is much more. The main advantage of Cabaana and the unique added value that Cabaana offers is that Instant Messaging is just one of the many services available on this platform.

Are you eager to know more about what else is available?

Stay tuned…

Building a Stairway to Happiness

Cabaana provides a full-fledged ‘Who is Who’ feature to help you get to know your team

By Victor Ruiz

Stairway to Happiness

After years of committed hard work, one day the boss calls your name. The last time he did so was when you signed your employment agreement. He wants you to go to his office. Maybe this could be your time. As you leave your little shabby desk behind, you realize that something is going on out there. Your beloved peers are clapping and cheering, standing up as you walk through their desks on your way to face your destiny. The boss is waiting outside his office with the door opened and a smile from ear to ear, inviting you to enter. Once you are inside the room, he gives you a warm hug and shows you the papers you have been waiting for so long:

“Congratulations!!”

Finally, here it is – your desired promotion.

Suddenly, the alarm rings. Forget about your sweet promotion. It’s seven o’clock in the morning. On any ordinary day, you would add five more minutes of sleep, asking yourself if that early morning is worthwhile, but this time you jump out of bed. For the first time in a long time, you have an exciting day in front of you. After years and years of unbearable work in a soulless company, in which the employees have been unhappy and complete strangers to one another, and several months in desperate search of a better place to work and be, it seems that finally you have found the light at the end of the tunnel.

The boss was nice during the interview. He praised your experience and skills and told you that he would facilitate an easy adaptation and provide everything for you to reach your full potential. That man definitely trusts you. The conditions are great too – The company headquarters is not far from home, but enough to escape the pollution of the city. The building is new, with clear and bright spaces. From the glass window of your office, you can see the green hills and the cascades that surround the structure. And if this isn’t enough, you will earn three times more than in your former job. For less hours.

Welcome to the stairway to happiness. Could it be more perfect?

The importance of getting to know your colleagues

The moment you shake hands with the boss after signing your brand new employee agreement, you cannot be any happier.
Are you sure? Wait a moment. Who are all these people smiling at you?
I almost forgot. Teammates, Colleagues, Co-workers…

The final step of this stairway to happiness.

The earthly paradise that we have described could be shattered into pieces without a happy and a healthy working environment. In fact, the only thing that can turn that heaven into hell is a bad or non-existent relationship with your colleagues. Make no mistake about that. On the other hand, a strong bond with your teammates will allow you to get over difficult and stressful situations, as well as undesirable working conditions.

Try to imagine. What if all your days at work were like the first day? The feeling of loneliness, the “maybe I don’t belong here” thought and that insecurity that affects your daily tasks. Without a shadow of a doubt, whether you are new at the company or not, getting to know your colleagues and working on bonding as a team is arguably one of the most important things to do at work.

Who on your team has a birthday this month?
Who on your team is a creative thinker?
Who is more analytical?
Do they enjoy contributing using these skills?
Can you name one hobby or favorite activity of each of your team members?
Do you know what is most important to your team members in their job?

The above questions (1) are essential to the development and growth of your team and knowing the answers mean that you are in the right direction.

Toc toc. It’s Cabaana!

However, getting to know your teammates requires effort, and sometimes the working routine makes it difficult to invest the time it deserves to share a coffee with your colleagues.

Don’t worry! Cabaana has a full-fledged ‘Who is Who’ feature that helps you getting to know your team.

Firstly, we provide a Team Directory. The ‘Who is Who’ of your team, where you can find details of your team members/colleagues. In addition to a list view, the directory provides an individual profile view with many useful data, including some interesting common factors you and that team member share. You can easily access the Directory from wherever you are in the application.

Inside the ‘Who is Who’ service, you will find a list of users/employees who are registered on the platform. To discover the full profile of the different users, simply click on their names.

Once you do this, you will be able to get to some key information such as:
Full name; Job title; Department in which the employee is working; Address; Skills (those technical abilities of the employee, for example: JavaScript, marketing, sales, Android development…); Interests (hobbies or personal interests of the employee, like reading, running, hiking…); Contact information (here you will find contact data such as telephone numbers, email, and links to the employee’s social network profiles); KPIs indicating the number of following and followers, and the number of huts (2) in which the employee takes part, and Activity feed, which you’ll find at the bottom of the same profile, showing all the activity of the user on the platform.

Individual users can edit their own information through the Edition panel located in their profile page.

Alongside the directory, one of the most important features of the platform in terms of encouraging the interaction between employees are “Challenges”. Our ‘Happiness Challenges’ in Cabaana are a great way to trigger effective, yet light-hearted interactions within your team. We’ll talk more about these in one of the upcoming posts.

As you can see, Cabaana aims to encourage interaction between colleagues & team members, so that they get to know each other in an active way. We are sure this will help build and strengthen bonds in your team.
How better to Happifying your workplace?.

But this is just the beginning. Want to know more about Cabaana?
(To be continued…)

(1) ‘Why Leaders Should get to Know Team Members’
(2) What is a hut? Please, be patient and wait for the next posts in this series.